Privacy policy

PRIVACY POLICY

Last updated: February 13, 2026

This Privacy Policy describes how TrendWave collects, uses, and protects your personal information when you visit or make a purchase from our store.

Information We Collect

We collect information you provide directly to us, including:

Contact Information: Name, email address, phone number, shipping and billing address
Payment Information: Credit card details, PayPal information (processed securely by our payment providers)
Order Information: Products purchased, order history, shipping preferences
Account Information: Username, password, purchase history
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, products viewed, time spent on site

We collect this information when you:

Create an account or make a purchase
Sign up for our email newsletter
Contact our customer support
Browse our website (through cookies and similar technologies)

How We Use Your Information

We use your personal information to:

Process and fulfill your orders (shipping, payment, order confirmation)
Communicate with you about your orders, account, and customer support inquiries
Send marketing emails (you can unsubscribe anytime)
Improve our store and personalize your shopping experience
Prevent fraud and ensure security of our services
Comply with legal obligations and enforce our terms of service

We share your information with trusted third parties who help us operate our business:

Shopify: Our e-commerce platform provider
Payment Processors: PayPal and other payment providers to process transactions
Shipping Carriers: To deliver your orders
Email Service Providers: To send order confirmations and marketing emails
Analytics Providers: To understand how customers use our site

We do not sell your personal information to third parties. We may disclose your information if required by law or to protect our rights.

Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and shopping cart
Analyze site traffic and user behavior
Provide personalized content and advertising

You can control cookies through your browser settings. Disabling cookies may affect some features of our site.

Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing emails or opt out of data sharing
Portability: Request transfer of your data to another service

European Union Customers: You have additional rights under GDPR, including the right to object to processing, withdraw consent, and lodge a complaint with your data protection authority.

To exercise any of these rights, contact us at: markorasic45@gmail.com

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes described in this policy
Maintain your account (if you have one)
Comply with legal obligations
Resolve disputes and enforce our agreements

International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the United States. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our site with a new "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.